How do I report an offensive player?

How do I report an offensive player?

Our game communities consist mostly of a bunch of friendly and decent people, but if you see a player who is offensive in chat, you can use the automated reporting tool by tapping on the offending message and choosing "Report".

Using the Report button does not automatically end up in a ban for the reported user. However, every report is manually reviewed by our moderators and taken seriously. Due to the amount of reports we receive, it can take up to 48h until a report is reviewed.

We kindly ask you not to misuse the report button. The more false reports we receive, the longer it will take us to take care of the really urgent matters.

If the inappropriate content is elsewhere, please make sure you send us screenshots of the offensive content AND of the offending player's profile page. You can reach out to us using the "Help and Support" button in the game's settings. You can also choose to filter out offensive language in the chat using the toggle switch in your in-game settings screen.