Consequences of Misconduct & List of Unaccepted Behaviour

Consequences of Misconduct & List of Unaccepted Behaviour

We do not aim to list every example of acceptable or unacceptable behaviour, but below is a short list of things that we consider inappropriate. The titles give a good sense of what each entails, and mostly it's just common sense. However, further detail can be found here, should you need it.

  • Abusive Behaviour.
  • Use of Third Party Software.
  • Unauthorized in-app currency Selling / Buying.
  • Buying, Selling and sharing game accounts.
  • Supercell Staff impersonation.
  • Phishing other players' accounts.
  • Refund abuse.
  • Knowingly exploiting a bug.
  • Encouraging others to break the rules.
  • Asking for or providing personal contact information.
  • Misuse of in-game chat for Advertising, Spamming & Scamming.

Accounts found to be in misconduct with any of the above mentioned will face penalties including but not limited to:

  • Revoked in-app currency.
  • Temporary game suspension.
  • Permanent game suspension.

We will not debate penalties and we cannot provide support for game accounts that have been involved in inappropriate behavior.

Help us create a great gaming environment, and safeguard your account and device by keeping clear of any issues. 

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